You can cancel any order or part of an order within 24 hours of placing the order. Once item(s) are dispatched it cannot be cancelled. Any amount paid will be refunded using the same mode of payment that was used to make the purchase.
*If you would like to cancel a back ordered item in your order, simply send us your request by email - …..@.......com or whatsapp at 9810127220, we will get back to you within 24 hours.
We entertain return only under very specific circumstances like items having workmanship defect, reached damaged, wrong item dispatched etc.
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Place your Return Request via email to …..@...,com or whatsapp at 9810127220
mentioning Order Number and reason of return. The product should be unused, undamaged, and preserved in its original condition with all tags intact.
Once the item(s) reached our warehouse, the full amount of your returns will be refunded to your original payment method.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
The Butler Hotel..........
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
All refunds are process within 5-7 business days of cancellation or from date of receipt of the returned item(s) at our warehouse.
The Butler will not be responsible for customs duty/clearance charge.